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Business Banker: Small Business - Melbourne’s outer North

  • 932161
  • Melbourne
  • Victoria
  • Full Time
  • Closing at: May 24 2022 at 17:00 AEST


Join an organisation with strong values, a community focus and a great culture


At Bendigo and Adelaide Bank our relationships with our customers are what set us apart from other big banks. We do things differently here, and our customers are at the heart of what we do. It's in our DNA. We listen to them. We're one of Australia's most trusted brands, and our NPS from our customers shows our approach has not gone unnoticed.



About the role

Known internally as a Manager, Business Customer, you will pick up an existing high performing portfolio of Small Business Customers covering Melbourne’s outer North from Sunbury across to Bacchus Marsh in the West, up to Kyneton in the North and across to Kilmore/Wallan in the North East.  This is Bendigo Bank’s regional heartland with strong activity levels and you’ll be connected with a network of Retail Branches who are strongly engaged with the communities they serve.

You will manage and grow your portfolio through:

  • Relationship management: Visit your customers and see how their business operates.  Connect through quality conversations and build deep and lasting relationships so you can design and deliver innovative, holistic and needs-based solutions to partner in their success
  • Collaboration:  Work closely with internal stakeholders: form partnership relationships with branch managers, coach and lead education of Branch teams, build trusted relationships with Credit Risk.
  • Business development: Develop and implement localised plans to raise the profile of Small Business in the community, deepen existing relationships and acquire new customers.


This is a full time, permanent position.  We work flexibly and in a hybrid model, plus you’ll be out and about visiting your customers and growing your portfolio.  When you are in the office, you have a choice of locations which could include Sunbury or Moonee Ponds.   


Does this sound like you?

Bendigo Bank is growing in the Small Business space and we are looking for someone who will grasp this opportunity with enthusiasm and proactively work with our branches and other business stakeholders to take our business to the next level.  We want someone who understands that every business has a story to tell and who will build a deep relationship with their customer to discover their amazing story and help them to tell it.  Plus:

  • Customers are front of mind in everything you do
  • You have experience in business lending and credit analysis in the $200k - $1 mil lending space
  • You love to get out and about to build your personal brand and have a proactive approach to business development activities to grow your network and create quality referral sources
  • You’re great at building strong relationships with both customers and stakeholders
  • You enjoy running education sessions and sharing your knowledge


About Bendigo and Adelaide Bank

Bendigo Bank has a unique position in the Banking and Finance industry: we are a trusted brand with a (really!) high Net Promoter Score and the time is right for growth as businesses reconsider the sort of bank they want to partner with.

With more than 160 years of history, we are proud of our position in the community with more satisfied customers than any other Australian bank.  Every day, we work hard to bring our company purpose to life; feeding into the success of our customers and communities and not off it. 

We're more than just a bank with banking products. We change the lives of customers and communities. Commercial actions with heart!

Our time is now. We are challenging the status quo and we're excited about our future!


Why us?

There's so much more to a career with Bendigo and Adelaide Bank than just banking. 

Get real benefits, work life balance and flexibility. You bring your brilliant mind and we’ll help you take your learning to the next level with on the job training and external development opportunities - we want you to shine. After all, YOU are the difference that makes us the better big bank.

We believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury or disability to equitably participate in the selection process.


Applications close 24 May 2022

To find out more about our Business Banking Transformation please visit:

For a confidential discussion about what this opportunity can mean for you, please contact Kylie Page, Recruitment Advisor on 03 5485 6050


It is a condition of employment with the Bank that you are fully vaccinated against COVID-19, unless you have a medical contraindication or acute illness which prevents you from receiving the vaccine and you provide satisfactory evidence of this to the Bank.



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