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Business Delivery Lead

  • 929562
  • Ipswich
  • Adelaide
  • Bendigo
  • Part Time

About Us   

With more than 160 years of history, we are proud of our position in the community with more satisfied customers than any other Australian bank.  Every day, we work hard to bring our company purpose to life; feeding into the success of our customers and communities and not off it. We're more than just a bank with banking products. We change the lives of customers and communities. Commercial actions with heart!

About the role

As Business Delivery Lead, you will support the streamlining of communication channels and frame messages to engage staff around the priorities of the business. You will also play a proactive and hands-on role supporting the business to build or modify induction and training methodology and tools, and the storage of information and tools for leaders in the business.

Responsibilities will include:

  • In conjunction with Manager Capability & Engagement, developing appropriate communication frameworks across the business
  • Co-ordinating regular communication to the business (aligning and streamlining existing communication channels and framing messages into the operating rhythm at the appropriate touch points to enable staff to translate into tangible actions)
  • Maintaining SharePoint as the communication hub for the business
  • Communicating the cultural aspects of the People Plan (i.e. Calendar for a Cause)
  • Collaborating with others and supporting the business to build or modify induction and training methodology and tools, to suit the specific needs of Consumer Connection
  • Supporting the business to build or modify the storage of information and tools for leaders in the business and promoting the execution and consistent approach to Consumer Connection’s People Plan.

About you 

You will be an established professional in communications with a track record of successful stakeholder engagement. To be successful in this role you possess:

  • Flexibility and open-mindedness, with the ability to change direction and adapt to new initiatives
  • Proven ability to develop and maintain relationships and manage multiple stakeholders
  • Leadership capability
  • Excellent interpersonal and communication skills and the ability to influence
  • Strong grammar skills and demonstrated experience in drafting content or key messages for diverse audiences
  • Strong problem-solving skills and a keen attention to detail
  • The ability to show initiative, operate independently, prioritise work and meet deadlines
  • Ability to learn and adapt to new systems and use various communication and interactive platforms (i.e. SharePoint, Canva, Articulate)
  • Proficiency in Microsoft Office suite – Word, Excel, PowerPoint, Outlook
  • Tertiary qualification in Communication or Marketing will be highly regarded

Importantly, you will also bring to the role an understanding of Consumer Connection’s strategy, a team-first attitude, self-motivation, positivity, flexibility and a focus on continuous improvement.

Why Us?

There's so much more to a career with Bendigo and Adelaide Bank than just banking. 

Get real benefits, work life balance and flexibility. You bring your brilliant mind and we’ll help you take your learning to the next level with on the job training and external development opportunities - we want you to shine. After all, YOU are the difference that makes us the better big bank.

At Bendigo and Adelaide Bank we believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury or disability to equitably participate in the selection process.

Applications close:  14/09/2021

Please note that initial shortlisting may occur prior to this close date as applications are received. 

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