Person, Shop, Window Display

Customer Service Officer | Donnybrook Community Bank Branch | WA

  • 926725
  • Western Australia
  • Full Time

 

Customer, Community & People

Bendigo Bank is a highly regarded and progressive national financial services organisation. We believe our success depends on the success of our customers and the communities in which we work. Bendigo Bank is currently working with communities to secure banking services into the future. This innovative banking concept has been established in Donnybrook and Donnybrook Community Bank Branch is making a vital contribution to the community.

 
About the role

As a Customer Service Officer, you will be the face of Donnybrook Community Bank Branch, leading the way with our unique philosophy. You will be given the support you need to do what you do best – listening to customers and using your skills to help them achieve their financial goals.

We have a Permanent Full time position at our Donnybrook Community Bank Branch. The roster is 76 hours per fortnight (38 hours per week).


About you

A successful Customer Service Officer will bring:

  • Extensive experience in a customer service environment
  • Demonstrated competence in achieving consistent sales results
  • A strong desire to find solutions that meet customer needs
  • An ability to confidently talk to customers face to face or over the telephone 
  • A values driven and career orientated approach
  • A willingness to be actively involved in local community engagement activities that make a difference
  • Experience contributing to a team environment
  • An eagerness to understand and share with others what makes our bank different


What we offer

  • Extensive training and coaching to ensure your ongoing success in the role
  • As part of a national organisation we are able to offer exciting careers paths within the Bendigo Bank Group
  • An attractive staff benefits package

 
For more information

Please review the position description:  Customer Service Officer Position Description - May 2017.pdf

Closing date: Dec 01, 2020

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