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Delivery Enablement Specialist (JIRA Administration) - Technology and Transformation

  • 927346
  • Adelaide
  • Bendigo
  • Melbourne
  • Full Time

Bendigo and Adelaide Bank is Australia 5th biggest retail bank and as one of Australia’s most trusted brands, our customers trust us every day to manage their banking, business, wealth, loans and insurance.

The Bank has adopted a holistic approach to delivering transformation and change. To deliver our strategy, all strategic change has been brought together more effectively under a single transformation program and will be delivered by a series of portfolios.

The Delivery Enablement function is responsible for enabling and maturing the Enterprise Delivery Framework including the approach and tooling for Portfolio Management, Governance, Delivery Management and BAU Operations. Our tools include JIRA, Confluence, Power BI, and others, used to develop metrics and reporting suite to enable real time data and insights, along with assisting capacity planning.

About the role

As Delivery Enablement Specialist reporting to the Senior Manager – Delivery Enablement, your focus is to support delivery tools and processes (primarily JIRA/Confluence and other Atlassian products) in a supporting, development, and coaching/guidance capacity. You will also play a key role in contributing to the design, delivery, and implementation of Agile and Delivery Ways of Working.

Key responsibilities include:

  • Technical development of Atlassian Toolkit, specifically JIRA/Confluence including the collection and documentation of practice/service requirements.
  • Implement and provide leadership assistance for change activities specific to JIRA/Confluence including preparation of how to use documentation, drive utilisation and adoption and provide coaching and knowledge support.
  • Management of Atlassian Tools Support mailbox including responding to emails, troubleshooting and escalating technical matters


About you

To be successful in this role you will have:

  • Tertiary qualifications in Technology would be highly desirable
  • Demonstrated experience in running JIRA/Confluence including the administration and management in large scale complex organisations
  • Experience with ScriptRunner or similar will be highly regarded
  • Experience in Agile Practices
  • Advanced PC skills in Excel and PowerPoint
  • Experience in developing code in Java and C languages is preferred
  • Experience in data management and PPM would be advantageous
  • Excellent written and verbal communication skills with the ability to influence across multiple levels of an organisation
  • Strong organisational and time management skills with the ability to prioritise and meet deadlines
  • High personal drive and a proactive disposition with a commitment to continuous improvement and change management activities

What we offer

  • Innovative sales and leadership development programs
  • As part of a national organisation, we can offer exciting opportunities within the broader Bendigo and Adelaide Bank Group
  • Competitive remuneration package
  • A range of staff benefits including discounts on bank products and services, share offers, flexible work options, paid parental leave and purchased leave options, excellent learning and development programs

How to apply 

If you are interested in this opportunity, please apply online with your CV and cover letter.

Applications close COB Tuesday 9th March 2021

Please note shortlisting and interviews may take pace prior to the advertised close date, so don't delay: apply now!

For further information about this opportunity please contact Libby Prouse Senior Recruitment Advisor on (03) 8643 4015 or

At Bendigo and Adelaide Bank we believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury or disability to equitably participate in the selection process.





Closing date: Mar 09, 2021
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