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Loan Services Officer - Certification Team

  • 930934
  • All Locations
  • Brisbane
  • Ipswich
  • Adelaide
  • Bendigo
  • Melbourne
  • Full Time
  • Full and/or Part Time
  • Part Time
  • Closing at: Jan 28 2022 at 16:30 ACDT

Do more, dream more, become more. Welcome to Bendigo.


  • Extensive training and coaching to ensure your ongoing success in the role
  • As part of a national organisation we can offer exciting careers paths
  • Join a close-knit, friendly and knowledgeable team and a bank with a great culture
  • 2 permanent positions available: full or part time


About the role

This Loan Service Officer position is part of our Certification team where you will look after non-complex consumer settlements.  This is fast paced role which requires multi-tasking and a team approach.   Your day-to-day work will include:

  • Providing advice and guidance to key stakeholders
  • Arranging of finance settlements with external stakeholders
  • Processing financial transactions and funding loans
  • Checking of and certifying of files utilising existing security for settlement


We have 2 permanent full time or part time opportunities available.  These positions can be based anywhere within Australia, we are open to all locations to give you the flexibility to work from home, however it is essential to have access to a corporate branch or head office location for technology updates.


About you 

  • Experience in an administrative position
  • Demonstrated ability to work within tight time frames with the ability to prioritise.
  • Able to work effectively in a team environment and also  autonomously.
  • Highly accurate approach with strong attention to detail.
  • Excellent communication and relationship building skills.
  • Proactive, innovative, and prepared to go the extra mile to deliver exceptional customer service.

The following knowledge/experience would also be beneficial:

  • Knowledge of the Consumer Credit Code and Banking Code of Practice
  • General understanding of loan securities
  • Experience in a loan processing centre, security documentation or conveyancer functions or similar field
  • Previous experience and knowledge of loan securities, land titles and other forms of property legislation, stamp duty legislation and practices is desirable.


About Us   

With more than 160 years of history, we are proud of our position in the community with more satisfied customers than any other Australian bank.  Every day, we work hard to bring our company purpose to life; feeding into the success of our customers and communities and not off it. We're more than just a bank with banking products. We change the lives of customers and communities. Commercial actions with heart!

Our time is now. We are challenging the status quo and we're excited about our future!

Bendigo and Adelaide Bank’s strategy is built on our vision of being Australia’s leading customer connected banking group. The Consumer Processing function contributes towards this vision by developing and executing strategies which will deliver our products and services to our customers in a fast, efficient, and cost-effective manner. A culture of operational excellence underpins this, with the delivery of a high performing and a multi-skilled and flexible workforce to support the Bank’s customer and partner value proposition.


Why Us?

There's so much more to a career with Bendigo and Adelaide Bank than just banking. 

Get real benefits, work life balance and flexibility. You bring your brilliant mind and we’ll help you take your learning to the next level with on the job training and external development opportunities - we want you to shine. After all, YOU are the difference that makes us the better big bank.

At Bendigo and Adelaide Bank we believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury or disability to equitably participate in the selection process.


Applications close 28th January, but interviews and appointment may occur prior to the close date, so if you’re excited to be part of an organisation with strong values and a community focus apply now!


It is a condition of employment with the Bank that you are fully vaccinated against COVID-19, unless you have a medical contraindication or acute illness which prevents you from receiving the vaccine and you provide satisfactory evidence of this to the Bank.



  • Providing advice and guidance to key stakeholders
  • Arranging of finance settlements with external stakeholders
  • Processing financial transactions and funding loans
  • Checking of and certifying of files utilising existing security for settlement

Apply Now

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