Person, Hair, Apparel, Clothing, Sleeve, Face, Man, People

Loan Services Officer

  • 928076
  • Ipswich
  • Full and/or Part Time
  • Part Time


Do more, dream more, become more. Welcome to Bendigo.


About Us   

With more than 160 years of history, we are proud of our position in the community with more satisfied customers than any other Australian bank.  Every day, we work hard to bring our company purpose to life; feeding into the success of our customers and communities and not off it. We're more than just a bank with banking products. We change the lives of customers and communities. Commercial actions with heart!


About the Division 

Servicing, Experience & Account Support function contributes towards this vision by developing and executing strategies which will deliver our products and services to our customers in an efficient and cost-effective manner. A culture of operational excellence underpins this, with the delivery of highly efficient and robust operational platform impacting the experience of our customers and partners, which in turn delivers the customer value proposition.


About the role

This role provides a key function within the bank to verify loans, incoming securities, organise property and financial settlements with external parties. The position of a Loan Officer within our Business Banking settlements team plays an important role in the Bank’s lending to customers, ensuring the Bank is secured and able to take possession of the property offered by the customer as security against a loan.

We have a Part time (34 hours per week) and Full time (38 hours per week)  permanent position available within the team and there is some flexibility to work from home on occasion, the rest of the work week is based out of the Ipswich office.


Some of the key responsibilities include but not limited too:


  • Arranging finance settlements with other stakeholders (solicitors, other financial institutions, agents etc.)
  • Funding of Local Connection & Business Banking Loans
  • Processing financial transactions in the RFS-B System and creating and lodging electronic registration instruments.
  • Checking of and certifying of files utilising existing security for settlement as well as checking the execution and accuracy of all security documents
  • Maintaining of RFSB Loan Screens
  • Processing of Bank Guarantees Settlements both Incoming and Outgoing


For more specific information on the position, please refer to the position description:    Business Banking Settlements_Loan Services Officer.pdf 


About you 

Some of the key skills and traits would will required to bring:

  • Excellent communication and relationship building skills.
  • Proactive, innovative, and prepared to go the extra mile to deliver exceptional customer service.
  • Demonstrated ability to work within tight time frames with the ability to prioritise.
  • Able to work effectively in a team environment or autonomously.
  • High level of literacy skills.
  • Highly accurate approach with strong attention to detail.
  • Knowledge of the Consumer Credit Code and Banking Code of Practice is desirable.
  • General understanding of loan securities.


Why Us?

There's so much more to a career with Bendigo and Adelaide Bank than just banking. 

Get real benefits, work life balance and flexibility. You bring your brilliant mind and we’ll help you take your learning to the next level with on the job training and external development opportunities - we want you to shine. After all, YOU are the difference that makes us the better big bank.

At Bendigo and Adelaide Bank we believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury or disability to equitably participate in the selection process.


Applications close:  19th May 2021

Please note that initial shortlisting may occur prior to this close date as applications are received. 

Closing date: May 19, 2021

Apply Now

Start your application here and you will be directed to a new page to complete it!

Not You?

You'll now be directed to a page to complete your application.

Label, Text, Logo, Trademark, Symbol, Sticker, Number, Home Decor
Advertisement, Poster, Text, Flyer, Brochure, Paper