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Loan Services Officer | Loan & Security Documentation

  • 928116
  • All Locations
  • Full Time


Do more, dream more, become more. Welcome to Bendigo.


About Us   


With more than 160 years of history, we are proud of our position in the community with more satisfied customers than any other Australian bank.  Every day, we work hard to bring our company purpose to life; feeding into the success of our customers and communities and not off it. We're more than just a bank with banking products. We change the lives of customers and communities. Commercial actions with heart!


About the Division 


Bendigo and Adelaide Bank’s strategy is built on our vision of being Australia’s leading customer connected banking group. The Consumer Processing function contributes towards this vision by developing and executing strategies which will deliver our products and services to our customers in a fast, efficient, and cost-effective manner. A culture of operational excellence underpins this, with the delivery of a high performing and a multi-skilled and flexible workforce to support the Bank’s customer and partner value proposition.


About the role


The Loan Services Officer role within our Loan Fulfilment division performs a critical function within the Bank to prepare high quality and accurate complex and non-complex documentation for our customers.


The key everyday responsibilities for these teams are:

  • Preparation of Letters of Offer for non-complex and complex entities including individuals, companies and trusts;
  • Preparation of legal security documentation including mortgages, PPSR-related documents, Guarantees and various other deeds and agreements;
  • Providing advice and guidance to key internal stakeholders


You will step into a great team environment where collaboration, teamwork, ongoing development and everyone is focused on delivering a great customer experience. 

For more specific information on the position, please refer to the position description:   Documentation Team_Loan Services Officer_072020.pdf


This is a full time position and can be based anywhere within Australia, we are open to all locations to give you the flexibility to work from home, however it is essential have access to a corporate branch or head office location for technology updates.


What you will bring: 


  • Experience in preparation of loan documentation including letters of offers and securities in a Processing or Legal environment is highly advantageous
  • A very high quality focus, attention to detail, accuracy and he ability to manage conflicting priorities in a high volume environment.
  • Excellent communication and relationship building skills.
  • Proactive, innovative, and prepared to go the extra mile to deliver exceptional customer service.
  • Energetic, enthusiastic, and co-operative.


Why Us?


There's so much more to a career with Bendigo and Adelaide Bank than just banking. 

Get real benefits, work life balance and flexibility. You bring your brilliant mind and we’ll help you take your learning to the next level with on the job training and external development opportunities - we want you to shine. After all, YOU are the difference that makes us the better big bank.

At Bendigo and Adelaide Bank we believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury or disability to equitably participate in the selection process.


Applications close: 16th May 2021


Please note that initial shortlisting may occur prior to this close date as applications are received. At Bendigo and Adelaide Bank we believe a diverse workforce, supported by an inclusive culture, is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We also support flexible work arrangements and welcome applicants to discuss this in our interview process.


Closing date: May 16, 2021

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