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Manager Events & Emerging Issues - Group Operational Risk

  • 930320
  • All Locations
  • Adelaide
  • Bendigo
  • Melbourne
  • Full Time
  • Closing at: Dec 1 2021 at 23:25 ACDT

About us

Our Purpose is the same today as it was when we were founded 160 years ago, and every day, we work hard to bring our company purpose to life; feeding into the success of our customers and communities and not off it.

We live and breathe our core values of Teamwork, Integrity, Performance, Passion, Leadership and Engagement.


About the team and role

Group Risk is the second line of defence in the Bank’s risk management approach and includes the independent oversight functions of: Group Operational Risk (GOR), Credit Risk Management, Risk Governance and Middle Office.

Reporting to the Head of Controls, Events & Process, the Manager Events & Emerging Issues will provide oversight, challenge and guidance in relation to events management and emerging issues within the Group by

  • Second line management of Operational Risk Events and lead effort in identifying emerging and systemic issues through the analysis of complaints and other available data.
  • Management of the end-to-end operational risk day to day requirements for Internal Loss Data (ILD)
  • Regular reporting to Operational and Board Risk Committees 
  • Provide subject matter expertise to the business in the relation to the performance of root cause analysis, improving the framework and driving improved risk, control and events management maturity within the organisation.


Experience, skills and capabilities

  • Relevant tertiary or professional qualifications, supported by practical experience in this or a field related to this position (essential)
  • Sound technical knowledge and demonstrated experience in operational risk management and associated frameworks
  • Understanding of the Events Management Lifecycle
  • Experience in analysing data with the ability to transform that data to tell a story or paint a picture
  • Sound understanding of root cause analysis methodology and techniques with proven experience of identifying root causes
  • Ability to effectively communicate with stakeholders at all levels

 Manager Events & Emerging Issues Position Description.pdf


What we Offer

A career with Bendigo and Adelaide Bank will see you become part of the team, your contribution will be valued, and you’ll get all the assistance you need to reach your full potential and achieve your objectives. OR

At Bendigo and Adelaide Bank we believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury or disability to equitably participate in the selection process.


If you’re excited to be part of an organisation with strong values and a community focus - then this could be the role for you! Apply now.


It is a condition of employment with the Bank that you are fully vaccinated against COVID-19, unless you have a medical contraindication or acute illness which prevents you from receiving the vaccine and you provide satisfactory evidence of this to the Bank.

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