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National Operations Team Member

  • 929748
  • Bendigo
  • Full Time

Be the difference. Be part of Bendigo Bank.  

About us

Bendigo Bank is the bank you can be proud to work at. We have a collective purpose to feed into prosperity, not off it. We were born out of community, for community, and remain the only bank headquartered outside of a capital city. As part of the larger Bendigo and Adelaide Bank Group of over 7,000 employees, we’re big enough to offer you every opportunity, but not so big that we lose the community feel that we’re famous for.    

We’re more excited for our future than ever before. Join us in walking the talk when it comes to supporting our customers, giving back and making our communities a better place.   

The Team

In our Local Banking division, our customers are at the forefront of everything we do, and the National Operations Team was formed to support the Retail Network to deliver expected business results. To achieve this, we will provide effective and efficient support, via a seamless approach encompassing one operation contact point for all enquiries.

Your role

The National Operations Team Member is a crucial role in the team supporting our internal and external customers with their international transaction needs. This diverse role will provide the successful applicant with an opportunity to gain a broad knowledge of the National Operations areas of operation, with the role supporting the key functions performed by the International & Retail Payments team.

Key functions of the role include providing back-office assistance to our Branch network and Stakeholders by processing international transactions and handling queries.

This is a Permanent Full-time position based in the Bendigo office.

Your knowledge & experience

  • Sound computer skills including proficient knowledge and use of Excel and other Microsoft applications.
  • Ability to understand financial products, transactions, and mathematical skills.
  • Good communication skills and ability to liaise with customers, internal and external departments.
  • Good time management skills.
  • High level of accuracy and attention to detail.
  • Ability to work as part of a team.
  • Able to take initiative and apply good judgement.
  • Sound analytical skills.
  • Ability to take responsibility and follow through on takes that may need resolution over an extended period.
  • Good understanding of retail banking is preferable
  • FSRA Tier 2 qualification (advantageous, not essential)

Why us?

Belong to a wonderful team of people. Know how we know they’re great to work with? They told us! Great benefits, work life balance and flexibility. You bring your brilliant mind, and we’ll help you take your learning to the next level with our on-the-job training and internal and external development opportunities - we want you to shine. After all, YOU make us the better big bank.   

At Bendigo and Adelaide Bank we believe a diverse workforce supported by an inclusive culture is central to our success, and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustments to accommodate an illness, injury or disability to equitably participate in the selection process, and of course, if successful, the workplace.   

If you’re excited to be part of an organisation with strong values and a community focus - then this could be the role for you! Apply now.   

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