Person, Shop, Window Display

Personal Lender | Dee Why Branch | NSW

  • 926966
  • New South Wales
  • Full Time

Do you have lending experience and leadership aspirations?

About Us 

Bendigo Bank has a responsibility to support our customers to improve their financial wellbeing, and in turn become Australia’s bank of choice. We do this through building and maintaining relationships and are there to help customers when they are ready to make their big financial decisions in a way that is convenient for them. We have a proven track record of supporting and contributing towards our communities to achieve big things.  


About the role 

Known internally as a Customer Relationship Officer and affectionately referred to as a CRO, the role provides a high standard of professional service that explores the customer’s needs and circumstances and provides consumer lending and other financial solutions relevant to their lifestyle.  You will demonstrate a high level of ownership which is based on building strong relationships with new and existing customers and the wider community.   

The successful candidate will closely support the Branch Manager in developing and coaching team members to understand our products and services and to provide quality referrals.   

This position is a great career opportunity and will ideally suit someone to further develop their skills in the consumer lending space. 

This position is located at our Dee Why Branch and is a permanent, full  time opportunity. The roster is 76 hours per fortnight. 


About you 

We are looking for someone keen to learn and progress in their career. A successful Customer Relationship Officer will bring: 

  • Demonstrated ability to achieve sales results through solutions which truly meet the customer’s needs 

  • Ability to effectively communicate with new and existing customers face to face and over the phone 

  • Have a high level of Banking Product knowledge including Transactions Accounts, Insurance, Term Deposits and Credit Cards 

  • Ability to quickly learn new systems and processes 

  • Experience in consumer lending and the banking and finance industry - a plus but certainly not essential  

Why us? 

There's so much more to a career with Bendigo Bank than just banking.  

You bring your brilliant mind, and we’ll help you take your learning to the next level with on the job training and external development opportunities - we want you to shine.  

After all, YOU are the difference that makes us the better big bank. 

At Bendigo Bank we believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury or disability to equitably participate in the selection process. 


Applications close: Friday, 5th February 2021. 

Closing date: Feb 05, 2021

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