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Personal Lender | Halls Head Community Bank Branch | WA

  • 926770
  • Western Australia
  • Full Time


Join the better big bank.


Bendigo Bank is the better big bank: Australia’s 5th largest retail bank and a top 100 ASX listed company.  We are a national organization with more than 7,200 employees helping 1.8 million customers to achieve their financial goals.

Our purpose is the same today as it was when we were founded over 160 years ago; that is, to feed into the prosperity of our customers and their communities, not off it.  It is this unfailing commitment to take the time to connect to our customers that has given us our consistent success.

About the role

Halls Head Community Bank Branch are seeking a Customer Relationship Officer to join their motivated, dynamic and community minded team. The Customer Relationship Officer role provides a high standard of professional service that explores the customer’s needs and circumstances and provides consumer lending and other financial solutions relevant to their lifestyle. You will demonstrate a high level of ownership which is based on building strong relationships with new and existing customer and the wider community. You will actively engage our customers to explore the best products and services to suit their needs.

We are seeking candidates with a positive attitude and communication style, who take initiative and share best practices with the team. 

This position is a great career opportunity and will ideally suit someone looking to further develop their skills in the consumer lending space.

About you

We are looking for someone keen to learn and progress in their career. A successful Customer Relationship Officer will bring:

  • Experience in consumer lending and the banking and finance industry
  • Demonstrated ability to achieve sales results through solutions which truly meet the customer’s needs
  • Ability to effectively communicate with new and existing customers face to face and over the phone
  • Highly developed relationship building skills
  • A willingness to get involved in local community engagement activities and to share with others what makes our bank different

What we offer

  • Extensive training and coaching to ensure your ongoing success in the role
  • As part of a national organisation we are able to offer exciting careers paths into various positions within the Bendigo Bank Group.
  • An attractive staff benefits package

We recognise the importance of diversity and continually strive to provide an inclusive work environment where people are treated with respect; feel valued and can achieve success.  We believe our success depends on the commitment, integrity and skill of our staff.

Further information

Please review the Position Description: Download File Customer_Relationship_Officer Position Description.pdf

Closing date: Dec 03, 2020

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