Do you have lending experience and leadership aspirations?
About the role
Our Personal Lenders are known internally as a Customer Relationship Officer because they are more than just lenders. The role provides a high standard of professional service that explores the customer’s needs and circumstances and provides solutions relevant to their lifestyle. You will demonstrate a high level of ownership which is based on building strong relationships with customer and the wider community. You will actively engage our customers to explore all the services and best products to suit their needs.
The successful candidate will support the Branch Manager and Customer Relationship Manager in coaching team members to understand our products and services and to provide quality referrals. We are seeking candidates with a positive attitude and communication style, who take initiative and share best practices with the team.
This is a Permanent Full time position and will ideally suit someone looking to further develop their skills in the consumer lending space
We are looking for someone keen to learn and progress in their career. A successful Customer Relationship Officer will bring:
Bendigo Bank is the better big bank: Australia’s 5th largest retail bank and a top 100 ASX listed company. We are a national organization with more than 7,500 employees helping more than 1.7 million customers to achieve their financial goals.
Our purpose is the same today as it was when we were founded over 160 years ago; that is, to feed into the prosperity of our customers and their communities, not off it. It is this unfailing commitment to take the time to connect to our customers that has given us our consistent success.
What we offer
We recognise the importance of diversity and continually strive to provide an inclusive work environment where people are treated with respect; feel valued and can achieve success. We believe our success depends on the commitment, integrity and skill of our staff.
Please review the Position Description: Customer_Relationship_Officer Position Description.pdf
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