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Regional Manager - QLD South

  • 932943
  • Queensland
  • Full Time
  • Closing at: Aug 12 2022 at 17:00 AEST

About us

We have a clear strategy and important work in place to become Australia's bank of choice. Our values of teamwork, integrity, performance, engagement, leadership and passion are at the core of who we are and form the expectation of the behaviours we adopt every day. We strive to have a culture that drives balanced outcomes; is open and informed for disciplined execution; that celebrates and recognises success; and where the sum is greater than its parts.

To achieve this, we focus on four critical behaviours: act commercially; move fast to help customers achieve their goals; recognise people for their impact; and actively challenge the status quo. Together, we’re creating a culture we can continue to be proud of; one that will help us reach new heights.


About the division

In Business Customer, we make business personal by developing meaningful relationships built on trust to help our business customers and communities prosper. We provide our customers a dedicated business banking relationship who takes the time to understand their goals and aspirations and provides meaningful insights to add value to their business. Our goal is to enhance the prosperity and sustainability of the communities in which we operate.

This team manages all our business customer needs and interactions including working with our distribution partners in branches, digital and consumer connection as well as our partners in operations to support our existing customers to grow and to attract new customer to BEN's Business Banking proposition. The team has bankers in the field as well as a virtual specialist team to support bankers to have more time with customers. We are regionally aligned to ensure we have a personal relationship and closeness to the customers we support and the communities we want to help grow.


About the role

The role of the Business Banking Regional Manager works in a region within the State structure leading a team of Bankers to meet the needs of our existing customers in the region. They have a strong focus on building BEN's Business Banking brand internally and externally, attracting new customers and being proactive in supporting the communities in which we operate. 

This role is accountable for building a localised strategy in the region and working closely with the state team to meet the organisation’s strategic outcomes. In addition, the role will partner with the Consumer Regional Managers, Business Banking Specialists, and the Credit Risk Team.

As a Regional Manager, you will:

  • Lead, coach and energise the Business Banking team
  • Champion the one-way-same-way philosophy whilst focusing on improving customer experience
  • Build and maintain strong customer relationships in the region
  • Identify and lead business development activities that optimise our profile and growth prospects
  • Embed a strong transformation culture and support the business banking strategy
  • Manage a regional profit and loss, balance sheet and monitor risks
  • Workshop credit submissions with bankers and credit as required
  • Provide the team with meaningful business and industry insights

The role is a Senior Leader within BEN and will work closely with peers to support state region outcomes that contribute to the division’s wider performance, as well as a consistent experience for Business Banking Customers. The role is based in the Brisbane CBD office.

About you

As an experienced senior leader with strong business development and customer relationship management capability, you will be motivated by delivering exceptional experiences for your customers. Your team will value your leadership skills, your openness and track record in building their capability. Your customers will value the industry insights and strong business relationship that enhances their experience of your organisation.

Other skills and experiences that will set you up for success in this role include;

  • Banking and Finance industry experience 
  • Demonstrated leadership experience in banking or financial services
  • Exposure to complex business lending and credit risk principles
  • Practical understanding of advanced accredited lending requirements
  • Business development, prospecting and sales expertise
  • Ability to network and maintain productive professional relationships with a variety of stakeholders
  • Financial analysis skills, including the ability to analyse and interpret financial statements
  • Experience in credit analysis and writing in small to medium enterprise lending
  • FSRA Accreditation T2
  • Driver’s licence
  • Tertiary qualifications in business or finance related discipline


Why us?

There's so much more to a career with Bendigo and Adelaide Bank than just banking. 

Get real benefits, work life balance and flexibility. You bring your brilliant mind and we’ll help you take your learning to the next level with on the job training and external development opportunities - we want you to shine. After all, YOU are the difference that makes us the better big bank.

At Bendigo and Adelaide Bank we believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury or disability to equitably participate in the selection process.

It is a condition of employment with the Bank that you are fully vaccinated against COVID-19, unless you have a medical contraindication or acute illness which prevents you from receiving the vaccine and you provide satisfactory evidence of this to the Bank. 

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