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Relationship Manager, Business Banking-Cheltenham Region

  • 929690
  • Melbourne
  • Full Time

Join an organisation with strong values, a community focus and a great culture  

  • Existing commercial portfolios (business lending $1-10mil) right-sized for service and growth
  • Business lending, relationship management, customer acquisition


About the role

Bendigo Bank’s Business division has resourced our teams to ensure we can provide the high level of service and face to face relationships that our customers are looking for - and that gives us our competitive advantage.

Known internally as a Senior Manager Business Customer, in this role you will manage a commercial portfolio, responsible for complex lending ranging from $1- 10 million.    Key to your success will be:

  • Relationship Building: Relationships are central to our customer value proposition, and you will use your own strengths in this area form strong networks with local industry, business and community groups and collaborative relationships with internal stakeholders, including our company and Community Bank Branches
  • Your approach to driving growth:  Develop and implement your own localised plans.  Lead key initiatives and host events that optimise our profile and growth prospects in the local community.  Identify opportunities for deepening customer relationships.  
Does this sound like you?

We are looking for someone who will grasp this opportunity with enthusiasm and proudly tell our story to take our business to the next level, plus:

  • Proven and proactive track record of business development and portfolio growth with established quality referral sources and networks
  • Experienced lender with well-developed business lending and credit analysis skills and the ability to deliver needs-based financial solutions
  • Success in managing diverse and complex loan portfolios of Business customers
  • Strong relationship management skills – stakeholders, customers and local community
  • Significant knowledge of the SME market


About Bendigo Bank

Bendigo Bank has a unique position in the Banking and Finance industry: we are a trusted brand with a (really!) high Net Promoter Score and the time is right for growth as businesses reconsider the sort of bank they want to partner with.

With more than 160 years of history, we are proud of our position in the community with more satisfied customers than any other Australian bank.  Every day, we work hard to bring our company purpose to life; feeding into the success of our customers and communities and not off it. 

We're more than just a bank with banking products. We change the lives of customers and communities. Commercial actions with heart!

Our time is now. We are challenging the status quo and we're excited about our future!

 Why us?

There's so much more to a career with Bendigo and Adelaide Bank than just banking. 

Get real benefits, work life balance and flexibility. You bring your brilliant mind and we’ll help you take your learning to the next level with on the job training and external development opportunities - we want you to shine. After all, YOU are the difference that makes us the better big bank.

We believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury or disability to equitably participate in the selection process.

Applications close COB 28th September 2021.  If you’re excited to be part of an organisation with strong values and a community focus - then this could be the role for you! Apply now.

To find out more about our Business Banking Transformation please visit:

Download File Senior Manager BC Position Description.pdf

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