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Senior Branch Manager | Townsville | QLD

  • 931315
  • Queensland
  • Full Time
  • Closing at: May 20 2022 at 17:00 AEST

Do more, dream more, become more. Welcome to Bendigo.  

 About us  

We’re big enough to offer you every opportunity, but not so big that we lose the community feel that we’re famous for. You can be bold and take calculated risks, knowing you have the backing of your team and leaders. Join us in walking the talk when it comes to supporting our customers, giving back and making our communities a better place.  

Be the difference. Be part of Bendigo Bank. 


 About the division   

Local Banking has a responsibility to support our customers to improve their financial wellbeing, and in turn become Australia’s bank of choice. We do this through building and maintaining relationships and are there to help customers when they are ready to make their big financial decisions in a way that is convenient for them. We have a proven track record of supporting and contributing towards our communities to achieve big things.  


About the role   

You’ll be responsible for building the strategic plan for the bank to gain market share for the localised area. You will use your business development skills to build long-term connections with local community groups, stakeholders and partners to drive business opportunities for the branch(es).    

This position is located at the Townsville Branch. The role is Permanent Full Time and the roster is 76 hours per fortnight.   

Key responsibilities include:  

  • Build and execute an effective strategic plan for your area across multi customer channels  

  • Read and interpret financial reports to effectively manage the branch costs and income to achieve operating profit growth  

  • Collaborate with branch leaders to establish an effective sales operating rhythm to achieve set targets and grow business performance  

  • Establish and nurture business networks to build the branch profile in your local community and create an effective referrer network   

  • Listen and learn from formal and informal customer feedback to continue to build and improve our connection with our customers  

  • Embed operational and risk management practices through regular and clear communication on requirements   


About you  

  • Proven experience to build a strategic plan for the market   

  • Strong communication skills to deliver clear branch expectations   

  • Proven sales leadership through implementing strategy to drive business  

  • Strong relationship management with ability to effectively network and engage with your community and partners  

  • People leadership with the ability to develop, coach and manage staff performance  

  • Understanding of financial management, business acumen and risk framework   

  • Experience with successfully leading teams across multiple sites would be desirable   

  • Ability to analyse and understand financial reports and statements   

  • Effective and influential presentation and public speaking skills  


Why us? 

There's so much more to a career with Bendigo Bank than just banking.  

You bring your brilliant mind, and we’ll help you take your learning to the next level with on-the-job training and external development opportunities - we want you to shine.  

After all, YOU are the difference that makes us the better big bank. 

At Bendigo Bank we believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury or disability to equitably participate in the selection process. 

If you’re excited to be part of an organisation with strong values and a community focus - then this could be the role for you! Apply now.  


It is a condition of employment with the Bank that you are fully vaccinated against COVID-19, unless you have a medical contraindication or acute illness which prevents you from receiving the vaccine and you provide satisfactory evidence of this to the Bank.

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