We have a clear strategy and important work in place to become Australia's bank of choice. Our values of teamwork, integrity, performance, engagement, leadership and passion are at the core of who we are and form the expectation of the behaviours we adopt every day. We strive to have a culture that drives balanced outcomes; is open and informed for disciplined execution; that celebrates and recognises success; and where the sum is greater than its parts. To achieve this, we focus on four critical behaviours: act commercially; move fast to help customers achieve their goals; recognise people for their impact; and actively challenge the status quo. Together, we’re creating a culture we can continue to be proud of; one that will help us reach new heights
About the division
In Business Customer, we make business personal by developing meaningful relationships built on trust to help our business customers and communities prosper. We provide our customers a dedicated business banking relationship who takes the time to understand their goals and aspirations and provides meaningful insights to add value to their business. Our goal is to enhance the prosperity and sustainability of the communities in which we operate.
This team manages all of our business customer needs and interactions including working with our distribution partners in branches, digital and consumer connection as well as our partners in operations to support our existing customers to grow and to attract new customer to BENs Business Banking proposition. The team has bankers in the field as well as virtual specialist team to support bankers to have more time with customers. We are regionally aligned to ensure we have a personal relationship and closeness to the customers we support and the communities we want to help grow.
About the role
Known internally as a Senior Manager Business Customer, in this role you will manage a commercial portfolio, responsible for complex lending ranging from $1- 10 million
The Senior Manager Business Customer works in a specific geographic region, partnering across Business Customer lenders, Consumer lenders, building relationships with customers to provide quality banking services and help grow their businesses.
The Senior Manager Business Customer is responsible for a portfolio of customers and ensuring BEN provides the right solutions to meet their needs. Manager Business Customers are experienced in more complex business lending needs and predominantly manage business lending up to $10million.
The Senior Manager Business Customer prospects for new business opportunities and maintains exemplary customer service delivery with an existing portfolio of customers in their region. This role will deepen existing customer relationships through relationship management and understanding our customer needs.
This role will manage a portfolio of customers in a local area and will work closely with Regional Managers and Branches in that Region to attract and retain business customers to BEN. Business development and working proactively in the community to create business opportunities for BEN is key for this role.
The Manager Business Customer is responsible for developing and delivering win-win solutions that meet the customer’s needs, objectives and interests and the Bank’s growth target and risk appetite.
There's so much more to a career with Bendigo and Adelaide Bank than just banking.
Get real benefits, work life balance and flexibility. You bring your brilliant mind and we’ll help you take your learning to the next level with on the job training and external development opportunities - we want you to shine. After all, YOU are the difference that makes us the better big bank.
At Bendigo and Adelaide Bank we believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury or disability to equitably participate in the selection process.
For further information please see the attached Position Description or contact Annie Geddes via email@example.com
Applications close COB 23rd September 2021
To find out more about our Business Banking Transformation please visit: https://careers-ext.bendigoadelaide.com.au/business-banking
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