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Service Owner

  • All Locations
  • Remote
  • Sydney
  • Brisbane
  • Ipswich
  • Adelaide
  • Bendigo
  • Melbourne
  • Perth
  • Full Time
  • Full and/or Part Time
  • Part Time
  • Closing at: Jan 18 2022 at 23:30 ACDT
  • Drive the Treasury Service strategy
  • Grow with us as we expand on our technology capability
  • Flexible working, find a way that works for you

About us 

With more than 160 years of history, we are proud of our position in the community with more satisfied customers than any other Australian bank.  Every day, we work hard to bring our company purpose to life, feeding into the success of our customers and communities and not off it.

We're more than just a bank with banking products. We change the lives of customers and communities. Commercial actions with heart!

Our time is now. We are challenging the status quo and we're excited about our future!

About the role

The Service Management and Group Support Practice is one of ten practices that form our Technology and Transformation division.  We support the Banks operation by providing an enterprise service management capability, supporting critical systems for numerous business divisions such as Group Finance, Risk and People and Culture.  We also drive modernisation and simplification of multiple applications within these services

In this role you will have end to end accountability for the Treasury Service, this includes development of the strategy and target state for the service, performance management against target metrics, delivery management and engagement across business and technical stakeholders.

You will enable our organisation to perform critical Treasury functions utilising multiple Treasury systems, with a focus on simplifying and modernising our offering while fostering a high performing and collaborative team environment.  You will be accountable for successful delivery and implementation of various initiatives which could be a combination of transformation, BAU and/or compliance to meet business needs and realise benefits.

Key responsibilities include:

  • Developing current and target state for the Treasury Service
  • Ensuring the Service operates effectively with the right capability, or identifying needs for additional capability. And developing, mentoring and leading the people within the Service team, and uplifting overall capability
  • Collaborating to manage cross-Practice and Service dependencies for successful business outcomes
  • Effective management of Vendor and partner relationships
  • Developing and presenting the Service strategy and deliverables of the Service to all key stakeholders for support to drive modernisation and simplification
  • Effective and appropriate Incident, Problem, Configuration, Change and Release Management according to Technology and Group standards

About you

You will have technical and business understanding of various Treasury systems and functions. Knowledge and experience with various Treasury applications (Quantum, FOCUS, SWIFT) would be an advantage.

To be successful in the role you will have:

  • The ability to think both technically and strategically about how we can modernise and uplift
  • Excellent communication and engagement skills, interacting with business and technical stakeholders at various levels
  • A proven track record of successfully implementing major initiatives using Agile methodologies
  • Proven project delivery experience with the ability to drive change in a high-tech development environment
  • Demonstrated leadership experience, fostering an environment that encourages collaboration and high performance
  • Experience with application migration to cloud technology would be an advantage

Why us?

There's so much more to a career with Bendigo and Adelaide Bank than just banking. 

Get real benefits, work life balance and flexibility. You bring your brilliant mind and we’ll help you take your learning to the next level with on the job training and external development opportunities - we want you to shine. After all, YOU are the difference that makes us the better big bank.

At Bendigo and Adelaide Bank we believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury or disability to equitably participate in the selection process.

It is a condition of employment with the Bank that you are fully vaccinated against COVID-19, unless you have a medical contraindication or acute illness which prevents you from receiving the vaccine and you provide satisfactory evidence of this to the Bank.

Be quick to apply as applications will be reviewed as they are submitted, and the advert may close before the listed closing date.


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