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Service Owner Origination

  • All Locations
  • Full Time
  • Closing at: Jul 8 2022 at 17:00 AEST
  • Technology Leadership opportunity within our Lending Practice
  • Formulate, own, and drive the Origination Service strategy for Lending with a focus on modernisation and simplification
  • Flexible working arrangements - find a way that works for you

About us

With more than 160 years of history, we are proud of our position in the community with more satisfied customers than any other Australian bank.  Every day, we work hard to bring our company purpose to life, feeding into the success of our customers and communities and not off it.

We're more than just a bank with banking products. We change the lives of customers and communities. Commercial actions with heart!

Our time is now. We are challenging the status quo and we're excited about our future!

About the Role

The Lending Technology Practice has primary responsibility for transforming and supporting the lending capabilities of the Bank. We are modernising the end-to-end lending platform right from the time our customers begin an application through decisioning to how their documentation is managed, and loans are settled. We are uplifting our backend systems to speed up the lending process, reducing manual rework through automation and straight through processing. Our goal is to support operational changes that allow our staff to turn around a loan faster for customers.

You will have end to end accountability for the Lending Origination service of the bank, including development of the strategy and road map to deliver the future state capabilities across a suite of IT applications to drive greater positive outcomes for customers.  You will manage a high performing team that works collaboratively across the Practice and the group to support the Origination services for the bank.  You will work with the wider Lending practice to simplify toward a consolidated lending target state, managing total cost of ownership, delivering the service and ensuring risks are managed in line with group standards.

Key responsibilities include: 

  • Supporting the business stakeholders to understand current state and develop the target state for the Origination Service
  • Ensuring the Service operates effectively with the right capacity and capability
  • Collaborating to manage cross-Practice and Service dependencies for successful business outcomes
  • Effective management of Vendor and partner relationships
  • Developing and presenting the Service strategy and deliverables of the Service to all key stakeholders for support to drive modernisation and simplification
  • Effective and appropriate Incident, Problem, Configuration, change and Release Management according to technology and Group standards
  • Ensure the service operates in alignment with IT architecture, Lending platform strategy, and business strategy

About You 

You will have broad technology leadership experience, fostering an environment that encourages collaboration and high performance - including leading teams to design, build and deliver our lending transformation within the scope of the Origination service.

To be successful in this role you will have:

  • A solid technology foundation built from either an Engineering or a Development background and have the vision to drive change through the development of new innovative technology towards cloud and microservices.
  • The ability to take ownership, deliver change initiatives end to end, develop roadmaps, maintain run activities, manage risk and lead the team
  • Ability to think strategically about how we can modernise and uplift
  • A proven track record of successfully implementing initiatives using Agile methodologies, including the use of Jira and Confluence
  • Proven project delivery experience with the ability to drive change in a high-tech development environment
  • Excellent communication skills, interacting with both business and technical stakeholders at various levels, including managing 3rd party relationships and vendors.

Why us?

There's so much more to a career with Bendigo and Adelaide Bank than just banking. 

Get real benefits, work life balance and flexibility. You bring your brilliant mind and we’ll help you take your learning to the next level with on the job training and external development opportunities - we want you to shine. After all, YOU are the difference that makes us the better big bank.

At Bendigo and Adelaide Bank we believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury or disability to equitably participate in the selection process.

It is a condition of employment with the Bank that you are fully vaccinated against COVID-19, unless you have a medical contraindication or acute illness which prevents you from receiving the vaccine and you provide satisfactory evidence of this to the Bank.

Be quick to apply as applications will be reviewed as they are submitted, and the advert may close before the listed closing date.

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