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Small Business Manager - Bendigo

  • 926471
  • Bendigo
  • Full Time

At Bendigo & Adelaide Bank we aim to be Australia’s bank of choice.  Our strength comes from our focus on the success of our customers, people, partners and communities.

In Business Customer, we make business personal by developing meaningful relationships built on trust to help our business customers and communities prosper. We provide our customers a dedicated business specialist, who takes the time to understand their goals and aspirations and provides meaningful insights to add value to their business. Our goal is to enhance the prosperity and sustainability of the communities in which we operate.

About the role

We currently have a great opportunity for a Small Business Manager and reporting to Small Business Lead you will manage and grow your own existing portfolio of Small Business customers across the region centred around Bendigo whilst servicing a number of “buddy branches” in the region for all small business activities.

Key responsibilities include:

  • Connect with your customers with quality conversations to build deep and lasting relationships
  • Implement and deliver financial solutions that are innovative, holistic and needs-based
  • Drive growth at profitable prices, while maintaining credit and portfolio quality to achieve KPIs and customer targets
  • Form close relationships with your Buddy Branches to achieve customer growth and retention targets
  • Coach and lead education of Branch teams to support the growth of Small Business customer portfolios. 
  • Develop and implement localised plans to raise your profile in the community to help build your referral networks

This is full time permanent position and will be located at our Bendigo Head Office, but flexible work options are available.

About you

  • Demonstrated track record of successful business development and retention with small to medium business and meeting / exceeding KPI’s
  • Previous business banking lending experience and knowledge preferred
  • Experience in credit analysis and writing in small to medium business lending
  • Strong business acumen with the ability to think outside the square and provide innovative customer centric solutions
  • Ability to work effectively under pressure with strong organisational and time management skills
  • Excellent communications skill with the ability to build effective long- term relationships and networks
  • Strong negotiation and influencing skills
  • Enjoys being part of a broader team

What we offer

  • As part of a national organisation we can offer exciting opportunities within the broader Bendigo and Adelaide Bank Group
  • Competitive remuneration package
  • A range of staff benefits including discounts on bank products and services, share offers, flexible work options, paid parental leave and purchased leave options, excellent learning and development programs
  • We support flexible work arrangements, so talk to us about how this role could be made flexible so you can better balance your individual needs

How to apply 

If you are interested in this opportunity, please apply online with your CV and optional cover letter.

Applications close COB (AEST) Friday 6th November 2020

Please note shortlisting and interviews may take place prior to the advertised close date, so don't delay: apply now!

For further information about this opportunity please contact Libby Prouse Senior Recruitment Advisor on (03) 8643 4015 or

At Bendigo and Adelaide Bank we believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury or disability to equitably participate in the selection process.



Closing date: Nov 06, 2020

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