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Specialised Accounts Officer

  • 933222
  • All Locations
  • Full and/or Part Time
  • Closing at: Aug 16 2022 at 17:00 AEST

Do more, dream more, become more. Welcome to Bendigo. 

About the role

The Specialised Accounts Officer position sits in the Consumer Processing team.  In this role you will be responsible for ensuring that non-individual accounts are opened effectively, efficiently and in line with customer expectations.  This includes quality checking and processing applications through the banking system in accordance with relevant policies, procedures and legislative requirements as well as answering queries from internal frontline staff.

This is a very autonomous and busy role, but you won’t be alone: you will become part of a supportive and collaborative team environment who are always available to provide you with support or light hearted banter: whichever you need at the time!

There are two Grade 4 position’s available as a permanent full time and part time team member. This role can be based from any location with the flexibility to work from home. 

Does this sound like you?

We are a looking for a confident individual to join the team: confidence to contribute to team discussions, speak up and ask questions. You will have:   

  • A working knowledge of our Banking platforms (RFS-B, CSS & LINX)
  • A thorough understanding of account opening policies and current legislative requirements
  • Strong interpersonal skills to enable liaison with internal stakeholders from a diverse range of levels and user groups
  • Tech savvy with strong Microsoft experience and fast, accurate processing skills
  • A proactive approach to self-development, self-reflection and open to learning new things
  • An ability to work independently, and self-motivate
  • Strong time management skills

How to apply 

If you are interested in this opportunity, please apply online with your CV and cover letter.

Applications close: Tuesday 16th August, 2022 (AEST)

Position Description: Specialised Account Operations - Specialised Accounts Officer_082020 (1).pdf

For a confidential discussion about what this opportunity can mean for you, please contact Crystal McNabb on

Please note shortlisting and interviews may take place prior to the advertised close date, so don't delay: apply now!

All internal candidates are required to notify their leader when applying for a new career opportunity and will be asked to acknowledge they have done so upon submission of their application. Please contact the Recruitment Advisor managing this vacancy for a confidential discussion if there are any concerns meeting this requirement during the application process.

At Bendigo and Adelaide Bank we believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury or disability to equitably participate in the selection process.

It is a condition of employment with the Bank that you are double vaccinated against COVID-19, unless you have a medical contraindication or acute illness which prevents you from receiving the vaccine and you provide satisfactory evidence of this to the Bank.

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