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Support Officer

  • 928593
  • All Locations
  • Adelaide
  • Full Time

About Us   

With more than 160 years of history, we are proud of our position in the community with more satisfied customers than any other Australian bank.  Every day, we work hard to bring our company purpose to life; feeding into the success of our customers and communities and not off it. We're more than just a bank with banking products. We change the lives of customers and communities. Commercial actions with heart!

About the Division 

The Consumer Processing function contributes towards this vision by developing and executing strategies which will deliver our products and services to our customers in a fast, efficient and cost-effective manner. A culture of operational excellence underpins this, with the delivery of a high performing and a multi-skilled and flexible workforce to support the Bank’s customer and partner value proposition.

About the role 

The Support Officer within the Interstate Funding team provides a key function within the bank to verify loans and incoming securities and organise property and financial settlements with external parties.

The purpose of your role is around:

  • Arranging finance settlements with other stakeholders (solicitors, other financial institutions, agents etc.) 
  • Funding and Drawdown of Third-Party Banking Loans
  • Accurately set up customer loan accounts and direct debits
  • Ensure Panel Solicitors Certifications are in order
  • Ensure the accurate and timely settlement of customers loan accounts.

About you  

Your previous experience and knowledge of loan securities, land titles and other forms of property legislation, stamp duty legislation and practices is highly desirable. Some other experience and attributes we are looking for include:

  • Experience in a loan processing centre, security documentation or conveyancer functions or similar field (preferred)
  • Excellent communication and relationship building skills. 
  • Proactive, innovative and prepared to go the extra mile to deliver exceptional customer service.
  • Demonstrated ability to work within tight time frames with the ability to prioritise.
  • Able to work effectively in a team environment or autonomously.
  • High level of literacy skills.
  • Highly accurate approach with strong attention to detail.
  • Knowledge of the Consumer Credit Code and Banking Code of Practice is desirable. 
  • General understanding of loan securities.

Why Us?

There's so much more to a career with Bendigo and Adelaide Bank than just banking. 

Get real benefits, work life balance and flexibility. You bring your brilliant mind and we’ll help you take your learning to the next level with on the job training and external development opportunities - we want you to shine. After all, YOU are the difference that makes us the better big bank.

At Bendigo and Adelaide Bank we believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury or disability to equitably participate in the selection process.

Applications close:  25th June 2021

Please note that initial shortlisting may occur prior to this close date as applications are received. At Bendigo and Adelaide Bank we believe a diverse workforce, supported by an inclusive culture, is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We also support flexible work arrangements and welcome applicants to discuss this in our interview process.

Closing date: Jun 25, 2021

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