Person, Shop, Window Display

Trainee Customer Service Officer | Mirboo North Community Bank Branch | Commencing Feb 2021

  • 926720
  • Victoria
  • Full Time, Part Time

Do more, dream more, become more. Welcome to Bendigo. 


About us 

With more than 160 years of history, we are proud of our position in the community with more satisfied customers than any other Australian bank.  Every day, we work hard to bring our company purpose to life, feeding into the success of our customers and communities and not off it.  

Be the difference. Be part of Bendigo Bank. 


About the role  

The Mirboo North Community Bank Branch has an exciting opportunity for someone looking for a career in banking by undertaking a traineeship as a Customer Service Officer. 

You will be given the guidance you need to do what you do best – listening to customers and using your skills to help them with transactions, provide education on our online platforms and tools, recommend the banks products and services, and assist our customers achieve their financial goals. 

We will support you to achieve a Certificate III in Business. This is undertaken as paid on-the-job training within work hours and in conjunction with a Registered Training Organisation.  

The successful applicant will be placed on a 12 month Part Time contract, working 5 days a week. Salary will be based on the National Training Award. 


About you 

A successful Trainee Customer Service Officer will bring: 

  • Display the aptitude to quickly learn new systems and processes 

  • An ability to confidently talk to customers face to face and over the telephone  

  • An eagerness to learn and share with others what makes our bank different 

  • Hold a strong desire to find solutions that truly meet customer needs 

  • Experience in the customer service- a plus but certainly not essential, we understand that you may be starting out in your professional career 

Why us? 

There's so much more to a career with Bendigo Bank than just banking.  

You bring your brilliant mind, and we’ll help you take your learning to the next level with on the job training and external development opportunities - we want you to shine.  

After all, YOU are the difference that makes us the better big bank. 

At Bendigo Bank we believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury or disability to equitably participate in the selection process. 

If you’re excited to be part of an organisation with strong values and a community focus - then this could be the role for you! Apply now. 


Closing date: Dec 06, 2020

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