Personal Bankers
A better future
Our relationships with our customers are what set us apart from other big banks. We do things differently here, and our customers are at the heart of what we do. It's in our DNA. We listen to them. We're one of Australia's most trusted brands, and our NPS from our customers shows our approach has not gone unnoticed.
We don't believe in sitting back and patting ourselves on the back though, we have bold dreams of a better future. We've never set a more audacious goal before us, and to achieve it we need to walk the talk, make bold decisions, aim high and dare to fail. Our time is now.
Our ways of working
Our branches are dynamic places, we're more than just a bank and our branches are too. We're truly local - our communities and our impact in them are what drives us. Some of our locations offer a range of in-person events for our customers, providing yet another way we can give back to our customers and our communities.
We're relationship-focused, and work hard to understand every customer's needs so that we can help find the solutions that work for them. We help our customers write their own amazing stories.
Michael Van Lierop
Regional Manager, Adelaide Metro
Kick start your banking career with one of the most important and satisfying roles in banking! As a Personal Banker you are responsible for the financial well-being of your customers. The role is diverse and all-encompassing in terms of being the focal point to help customers achieve their banking, borrowing, investment and protection needs. Being a Personal Banker is highly rewarding and directly supports our vision to be Australia’s bank of choice!
Vanessa Calabro
Personal Banker - Bendigo Bank, Norwood
I love my job because every day truly is different, with new challenges and situations to keep me focused and interested. I look after personal lending, or credit cards and personal loans, and it gives me a chance to build strong relationships with our customers. I love this, because it's so satisfying making sure I can match them to the products that are best for them. I also get to work with some of our business customers, which I also love.
Jayden Agars
Personal Banker - Bendigo Bank, Adelaide
I love having meaningful conversations with my customers to help them achieve their financial goals - I enjoy exploring financial options to put them in a better position. Assisting a customer through a big life decision is something I am proud of; whether it is buying their first home or their first car, transitioning into retirement or opening their first bank account to start their savings journey.
It’s important to me our customers feel supported in the good times, but also the difficult times.
Building rapport between the bank and our customers is important to me as it builds trust allowing customers to feel more comfortable doing business with us – though my position as a Personal Banker I can demonstrate this on a daily basis.