Personal Bankers
A better future
Our relationships with our customers are what set us apart from other big banks. We do things differently here, and our customers are at the heart of what we do. It's in our DNA. We listen to them. We're one of Australia's most trusted brands, and our NPS from our customers shows our approach has not gone unnoticed.
We don't believe in sitting back and patting ourselves on the back though, we have bold dreams of a better future. We've never set a more audacious goal before us, and to achieve it we need to walk the talk, make bold decisions, aim high and dare to fail. Our time is now.
Our ways of working
Our branches are dynamic places, we're more than just a bank and our branches are too. We're truly local - our communities and our impact in them are what drives us. Some of our locations offer a range of in-person events for our customers, providing yet another way we can give back to our customers and our communities.
We're relationship-focused, and work hard to understand every customer's needs so that we can help find the solutions that work for them. We help our customers write their own amazing stories.