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Building a cross-divisional approach to compliance and risk.

A better future

We promote a positive risk culture and behaviours across the bank and collaborative relationships with regulators. Our values set us apart from other organisations and underpin everything we do, including our approach to compliance and risk.

We have a reputation of one of Australia's most trusted brands*, and this reputation isn't one we take lightly. Our vision is to be Australia's bank of choice, and we believe our success is driven by our purpose - to feed into the prosperity of our customers and communities, not off it.

We're on a transformation journey across the bank, and we're making sure our approach to compliance and risk transforms with us. We're reducing complexity and changing our operating model. We're solidifying a consistent compliance approach across the bank, and enabling us to work more effectively across our Business, Consumer and Rural divisions, opening up broader career paths and development opportunities for our staff. 

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Our ways of working

We're big enough to offer you every opportunity, but not so big that we lose the community feel that we're famous for. You can be bold and take calculated risks, knowing you have the backing of your team and leaders. Join us in walking the talk when it comes to supporting our customers, giving back and making our communities a better place. Belong to a wonderful team of people. Know how they're great to work with? They told us! Great benefits, work life balance and flexibility. You bring your brilliant mind and we'll help you take your learning to the next level with our on the job training and external development opportunities - we want you to shine.

After all, YOU make us the better big bank.

*(Source: Roy Morgan Risk Monitor 2020)

Avatar: Susan Crago Susan Crago Head of Risk Consumer Banking

A key strategy for the Consumer Division is to continue to mature our compliance capabilities within Line 1. Consumer Risk plays a key role in implementing this strategy. We believe that we add value to the Consumer Division by enabling risk/reward decisions and providing confidence through assurance. I am really excited to have a number of new people join our team who are as passionate about compliance as we are and can bring fresh perspectives and ideas.

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