Our relationships with our customers are what set us apart from other big banks. We do things differently here, and our customers are at the heart of what we do. It's in our DNA. We listen to them. We're one of Australia's most trusted brands, and our NPS from our customers shows our approach has not gone unnoticed.
We don't believe in sitting back and patting ourselves on the back though, we have bold dreams of a better future. We've never set a more audacious goal before us, and to achieve it we need to walk the talk, make bold decisions, aim high and dare to fail. Our time is now.
We're re-imagining our Business Banking division, continuing to put our customers first in everything we do. We've built strong foundations, with great performance and growth, and now we're building on this to accelerate the journey we've embarked on.
We're innovators. We're bringing a human-centred design approach to banking. We're changing how we do things to free us up to do more of the work that matters - deepening our already deep connections with our customers. We're simplifying processes, innovating and building our connections across our whole business. We're streamlining our structure and ways of working to enable us to spend more time doing what we do best - helping our customers write their own amazing stories.
The changes that we're making to our Business Banking team are going to expand on the great work that the team have already been doing. I'm excited to build and lead a dedicated operational and fulfilment team to deliver exceptional outcome for our customers and staff.
As a Sales Manager it’s been a privilege to be part of the Business Banking Transformation team, working closely with transformation specialists to build a solution right for our customers and people. I am confident the changes will position our business segment for strong sustainable future, increase lending growth, faster speed to market, and overall simplification in the way we do things. In addition, these changes will enable bankers more time to do what they do best – assisting business owners to achieve their goals.
Bendigo Bank is a diverse and customer focused organisation that encourages individuals to be a part of something bigger.
I feel proud to work for an organisation that puts people before profits and provides an inclusive workplace and strong career pathway for its employees.
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Bendigo is a fantastic place to work. The team-focused culture on producing great outcomes for our customers is both fulfilling and motivating. Bendigo has given me the tools to develop my career and empower me to move forward in the direction I want. Coming to Bendigo from a Big 4 has highlighted positive differences especially in the care of its staff and its customers.