Senior Manager IT Service Continuity
“It begins at Bendigo Bank”
We’ve never been ‘just a bank’. Just like you should never be ‘just an employee’. We’re united in our belief that in banking, better can be bigger, and together we’re making it happen.
It starts here. With Bendigo Bank… and you.
About the team
Technology Risk assists the business make informed choices about risks to systems and information. IT Service Continuity Management ensures that appropriate testing is performed for the recovery of critical systems across the Bank. This safeguards our business and helps leverage new opportunities in a confident and secure manner that form the basis of success for our customers, people, partners and communities.
About the role
As Senior Manager IT Service Continuity and reporting to Head of Technology Risk you will deliver effective IT service continuity services and provide support and leadership to the function and team, ensuring that appropriate controls are in place around service continuity management and service recovery testing.
You’ll get to:
- Work with a range of internal and external stakeholders in the development of service continuity controls and perform IT Service Continuity testing
- Drive the continuous improvement of the IT Service Continuity program and framework supporting business strategy
- Provide leadership by sharing knowledge, providing guidance, supporting the development of technology teams and leading by example
At times you will be required to work ad-hoc out of hours.
You will be based either in Melbourne, Adelaide or Bendigo with a flexible hybrid model that includes a minimum of 2 days per week in the office and from mid -2025 a minimum 3 days per week in the office.
About you
To be successful in this role you will have:
- Tertiary qualifications in IT, Business and /or other relevant qualification preferred
- Demonstrated senior level experience in service recovery, business continuity and / or technology ideal
- Strong relationship building skills to work with multiple stakeholders with the ability to advise, influence and negotiate
- Excellent organisational and coordination skills with the ability to work across complexity and meet critical timeframes
- Strong problem-solving and resolution focused capabilities with a continuous improvement mindset
So, why work with us?
You’ll also get access to a great range of benefits, including:
- Looking for hybrid work, flexible hours, or a compressed week? Our flexible work options are designed to fit your lifestyle.
- Health and well-being support, including discounted gym memberships, private health insurance options, and our Employee Assistance Program (EAP) for you and your immediate family members.
- Take your learning to the next level through opportunities like our corporate university ‘BEN U’ or at an external provider of your choice.
We believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury, or disability to equitably participate in the selection process.
How to apply
If you are interested in this opportunity, please apply online with your CV and cover letter.
A position description is enclosed for this role. 
Senior Manager IT Service Continuity 2025 PD.docx
Senior Manager IT Service Continuity 2025 PD.docx
Applications close COB Monday 28th April 2025
