“It begins at Bendigo Bank”

We’ve never been ‘just a bank’. Just like you should never be ‘just an employee’. We’re united in our belief that in banking, better can be bigger, and together we’re making it happen.

It starts here. With Bendigo Bank… and you. 

About the opportunity

This role reports into the Operations & Scheduling Service Owner, in the Group Support Practice within the Technology and Transformation Division.  Supporting the bank’s automation products (Control-M, Control-O, Axway, Connect:Direct, etc), and occasionally deliver and support high quality operational solutions and troubleshooting that create value for the organisation and our customers.  These solutions will be delivered via BMC’s Control-M in both the mainframe and midrange environments.

Key to delivering these outcomes will involve analysis, solution design, testing, and implementation of fixes and changes.  You may also take on other functional roles within the team (e.g. Iteration Management, coordination of knowledge groups).

Participating in and improving the organisations effectiveness in your technology space is key to the role.

In this role you’ll get to…

• Automate operations (batch management via Control-M is essential, file transfers, reporting, etc)
• Focus on customers’ needs to drive behaviours and outcomes.
• Contribute and share knowledge to foster a learning environment
• Work through a task, initiative, or project to ensure completion and to achieve successful outcomes.
• Support and facilitate continuous improvement values and practices 

What you’ll bring to the role

You will have automated operations experience (batch management via Control-M is essential, file transfers, reporting, etc) 

To be successful in the role you will have: 

• Operating Systems Experience; Windows, Linux, z/OS
• Good programming/scripting skills or aptitude (e.g. Perl, Windows Scripting, etc)
• Strong analysis, design and problem-solving skills.
• Good project planning skills and good interpersonal and consultative skills.
• A strong customer service ethic.
• Exposure to Enterprise Systems Management tools (e.g. IBM Tivoli).
• An appreciation of Service Management Best practice as defined within ITIL. 

So, why work with us?

• Want big impact that matters? Here, you’ll know your work directly benefits the customers and communities we all serve.
• Want to be more than just a number? Join a team that truly values you – and that gets more and more diverse every day.
• Want career opportunity AND flexibility? Achieve both here, where we know that balance and progression go hand in hand.

You’ll also get access to a great range of benefits, including:

• Hybrid work? Flexible hours? A compressed work week? Our flexible work options are designed to suit your life.  This role can be based in our office locations in Melbourne or Bendigo. We offer flexible work options that put our people first, and a hybrid model of a minimum of 40% of your week in the office, increasing to 60% in July 2025.
• Health and well-being support, including discounted gym memberships, private health insurance options, and our Employee Assistance Program (EAP) for you and your immediate family members.
• Take your learning to the next level through opportunities like our corporate university ‘BEN U’ or at an external provider of your choice.

We’re making better, bigger. And we’ll get there with you

Could you be our newest team member? Now’s the time to set your sights even higher – on the future you and the future career you deserve.  Please note shortlisting and interviews may take place prior to the advertised close date, so don't delay apply now!

We believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury, or disability to equitably participate in the selection process.

Still in two minds?  

Research suggests 60% of women and underrepresented groups might stop here, even after getting as far as drafting an application. We believe that diversity makes every team stronger, so even if you don’t tick every box we still want to see your application!

We love the support recruitment agencies give our businesses every day, however, we have got this.  Our superstar talent advisors will reach out to our fabulous panel if we need a helping hand.