It starts here. With Bendigo Bank… and you.  

About the opportunity  

This role sits within our Account Processing team, who have the primary responsibility for processing real time, event driven and batch account transactions within agreed time limits. 

You will be responsible for ensuring that business requirements are effectively translated into technology solutions to deliver the desired business outcomes.  Working with technology team members to map, analyse, and document business processes and requirements and translate them into detailed business requirements; epics and user stories that form the basis for the design of solutions for delivery of business outcomes.  You will also use your business knowledge in technology to define functional solutions to given business problems in technological terms. 

In this role you’ll get to…  

• Perform research and interviews to determine business requirements and then translate into functional specifications for technical stories or epics. 

• Translate requirements into user stories and add all the details required by developers; this includes ‘technical’ details such as non-functional requirements etc. 

• Help the project meet schedule, business, and budget objectives 

• Focus on the people side of change in systems and technology, processes, job roles and skills, as well as organizational structures 

• Draft and distribute project communications or support Organisation Change management where necessary 

• Support and facilitate the User Acceptance Testing phase 

• Assist the scrum master in running agile processes – backlog grooming, sprint planning, retros. 

What you’ll bring to the role  

To be successful in the role you will have:  

• Business analysis experience including experience with Business Process Reengineering / improvement techniques e.g. TQM, Six Sigma, Lean. 

• Advanced PC skills across Visio, Microsoft word, excel, PowerPoint, and project. 

• Solid knowledge of relevant technology concepts including cloud, API, microservices and relevant legacy technologies i.e. mainframe, client-server, relational databases, and web-based architectures. 

• Must have a solid working knowledge of Business Intelligence concepts in reporting, querying software, OLAP, spreadsheets, dashboards, and data mining 

• Experience with working within and agile environment  

• Strong communication skills, including prioritizing, problem solving and interpersonal relationship building 

We’re making better, bigger. And we’ll get there with you 

So, why work with us?  

Want big impact that matters? Here, you’ll know your work directly benefits the customers and communities we all serve.  

Want to be more than just a number? Join a team that truly values you – and that gets more and more diverse every day.  

Want career opportunity AND flexibility? Achieve both here, where we know that balance and progression go hand in hand.  

You’ll also get access to a great range of benefits, including:  

• Looking for hybrid work, flexible hours, or a compressed week? Our flexible work options are designed to fit your lifestyle. This role can be based in any of our head offices in Melbourne, Bendigo, Sydney, Brisbane, or Adelaide. We prioritise our people with a hybrid model that includes a minimum of two days per week in the office.  

• Health and well-being support, including discounted gym memberships, private health insurance options, and our Employee Assistance Program (EAP) for you and your immediate family members.  

• Take your learning to the next level through opportunities like our corporate university ‘BEN U’ or at an external provider of your choice.  

Could you be our newest team member? Now’s the time to set your sights even higher – on the future you and the future career you deserve.  Please note shortlisting and interviews may take place prior to the advertised close date, so don't delay apply now!  

We believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury, or disability to equitably participate in the selection process.  

Still in two minds?    

Research suggests 60% of women and underrepresented groups might stop here, even after getting as far as drafting an application. We believe that diversity makes every team stronger, so if you don’t quite tick all of the boxes, we still want to see your application!