“It begins at Bendigo Bank”

We’ve never been ‘just a bank’. Just like you should never be ‘just an employee’. We’re united in our belief that in banking, better can be bigger, and together we’re making it happen.

It starts here. With Bendigo Bank… and you.

About the Team

The Partner Assist Team is a multi-channel service functions that supports our third-party mortgage distributions teams, their brokers and partners around our propriety brand and white label programs.

As a Business Development Associate reporting to the Team Manager Partner Assist, you are essential in delivering an exceptional and seamless end to end services experience for our mortgage brokers and partners with the home loan application journey and strengthen our broker relationships.

You’ll get to

• Provide end to end application support by guiding brokers through the entire loan process from onboarding new brokers, pre-submission inquires through to post -settlement matters
• Provide expert guidance acting as a subject matter expert for brokers, regarding our lending systems, residential products and credit policies
• Provide proactive engagement assisting brokers, partners and internal teams via inbound/outbound calls, emails and webchat
• Build effective and collaborative relationships with internal and external stakeholders

Due to internal movements, we currently have 1 x permanent full- time and 3 x 12-month fixed term full time opportunities. We offer a flexible hybrid work model, and you will be located at either the Adelaide or Melbourne Corporate Offices

About you

To be successful you will have: 

• Previous residential lending experience with an understanding of credit policy
• Knowledge of and / or experience within the Mortgage Broker industry is highly describable
• Banking experience with experience and or understanding of Third-Party Lending
• Extensive customer service skills with an exposure to call centre environments ideal
• Strong communication skills with the ability to build relationships with partners and internal stakeholders.
• Self-motivated and self-sufficient
• Strong time management and the ability to multi-task
• High level of professionalism, ability to work autonomously while contributing to team goals.
• Strong computer skills with the ability to learn new platforms and systems easily 

So, why work with us?

You’ll also get access to a great range of benefits, including:

• Looking for hybrid work, flexible hours, or a compressed week? Our flexible work options are designed to fit your lifestyle. This role can be based in any of our head offices in Melbourne or Adelaide. We prioritise our people with a hybrid model that includes a minimum of two days per week in the office.
• Health and well-being support, including discounted gym memberships, private health insurance options, and our Employee Assistance Program (EAP) for you and your immediate family members.
• Take your learning to the next level through opportunities like our corporate university ‘BEN U’ or at an external provider of your choice.

We believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury, or disability to equitably participate in the selection process.

How to apply 

If you are interested in this opportunity, please apply online with your CV and cover letter. A position description is enclosed for this role. Business Development Associate TBP (Nov 25).pdf

Applications close COB Tuesday 3rd Feb 2026