“It begins at Bendigo Bank”
We’ve never been ‘just a bank’. Just like you should never be ‘just an employee’. We’re united in our belief that in banking, better can be bigger, and together we’re making it happen.
It starts here. With Bendigo Bank… and you.
You’ll love the good you can do here. Your passion for customer care will be at the forefront of all you do and this focus will see you thrive in assisting those experiencing financial difficulty.
This role is rewarding, and it can be challenging. All training is provided by experienced and enthusiastic team members and leaders, and ongoing training is continuous due to the ever-evolving needs of our business. We want you to succeed and will back you every step of the way! This is a great opportunity to further develop your customer interaction skills in an outcome driven team.
Referred to internally as a Customer Support Officer, you’ll make an impact by:
To set you up for success, all training (minimum 6 month period) for our Customer Support Officers is in-office based.
We love the team environment it builds, with everyone learning together.
After probation, this EA position is eligible for annual pay increases and due to the success and growth of the team, we have multiple full time positions available. Bendigo or Adelaide are the preferred locations.
What you’ll bring to the role
So, why work with us?
You’ll also get access to a great range of benefits, including:
We believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury, or disability to equitably participate in the selection process.
How to apply
If you are interested in this opportunity, please apply online with your CV and cover letter.
A position description is enclosed for this role Customer Support Officer - PD.docx
Applications close COB Friday August 15 2025
Start your application here and you will be directed to a new page to complete it!
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Thank you
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