We’ve never been ‘just a bank’. Just like you should never be ‘just an employee’. We’re united in our belief that in banking, better can be bigger, and together we’re making it happen.

It starts here. With Bendigo Bank… and you.  

Closing Date: COB Friday, 6th June 2025

Position Description:  Contracts_Support Officer_112020.pdf

About the role  

As our Support Officer (Documentation) you will report to the Team Manager and will bring your seasoned administration skills to support with the preparation of legal security documentation including contracts and mortgages, the preparation of Guarantor Disclosure Information and Packages and providing advice and guidance to internal stakeholders.

For this role, knowledge of property title requirements for all Australian jurisdictions is an advantage. Furthermore, your previous experience and knowledge of loan securities, land titles and other forms of property legislation, stamp duty legislation and practices will be highly desirable. Lastly experience in a loan processing centre, security documentation or conveyancer functions or similar field is preferred.

About you 

As our new Support Officer (Third Party Documentation), you will bring the following skills:

• Excellent communication and relationship building skills.
• Proactive, innovative and prepared to go the extra mile to deliver exceptional customer service.
• Energetic, enthusiastic and co-operative.
• Demonstrated ability to work within tight timeframes with the ability to prioritise.
• Able to work effectively in a team environment or autonomously.
• High level of literacy skills.
• Highly accurate approach with strong attention to detail.
• Knowledge of the Consumer Credit Code and Banking Code of Practice is desirable.
• General understanding of loan securities.
• Ability to communicate in a positive and professional manner
• Ability to prioritise, monitor and organise workflows

We offer flexible work options that put our people first and a hybrid model of 3 days in a local Head Office p/week.

This role is a full time, 12-month fixed contract, ideally based in Adelaide, however, also happy with applicants from any of our Head Office locations.

See suitable locations here for all hybrid roles - Where we are

Our perks and benefits:

Belong to a wonderful team of people. Know how we know they’re great to work with? They told us! Great benefits, work life balance and flexibility

• Bendigo Bank supports ongoing development, with the potential for a portion of education fees being reimbursed by the bank. We want you to be the best version of you, and to help you achieve that!
• We know the last few years have been rough, so we have partnered with Sonder as our EAP provider that is so much more than just one-on-one counselling. At the touch of a button, you will have access to self-help 24/7 or you can live chat with a team of safety, medical, and mental health professionals to assist with anything life throws at you.

Still in two minds? 

Research suggests 60% of women and underrepresented groups might stop here, even after getting as far as drafting an application. We believe that diversity makes every team stronger, so even if you don’t tick every box we still want to see your application!

We believe a diverse workforce supported by an inclusive culture is central to our success, and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury or disability to equitably participate in the selection process.

We are committed to responding to all candidates, regardless of the outcome of your application.

Please note shortlisting and interviews may take place prior to the advertised close date, so don't delay: apply now!