Closing date: 19 February

We’ve never been ‘just a bank’. Just like you should never be ‘just an employee’. We’re united in our belief that in banking, better can be bigger, and together we’re making it happen.

It starts here. With Bendigo Bank… and you.

We are on a transformative journey to build a more resilient and future-focused bank. Reporting to the Head of Service Provider Risk you won't just be managing risk; you'll be shaping the future of it at Bendigo Bank.

This pivotal role is designed for a future leader, offering a unique platform to influence strategy and steer our approach to a complex network of external partners. With a sharp focus on our most critical relationships, including High-Risk and CPS230 Material services, you will be at the forefront of protecting the bank and upholding our regulatory commitments. If you are an influential and strategic leader ready to take the next step in your career, this role offers the visibility and impact you're looking for.

Your Impact: Driving Excellence

As a Senior Manager Service Provider Risk, you will be a subject matter expert and a key driver of our function's success. You will:

• Take ownership and continuous improvement of the end-to-end Service Provider Risk Framework.
• Act as a trusted 2LOD advisor, delivering targeted assurance and independent reviews to assess risk maturity and compliance.
• Champion a group-wide uplift in risk culture by supporting business units, managing risk tooling, and providing expert training.
• Develop and manage key stakeholder relationships, providing robust advice and effective challenge to drive risk management best practices.
• Deliver critical reporting on service provider risk and controls to executive committees and governance bodies, ensuring issues are effectively remediated.

Position description:  Senior Manager – Service Provider Risk Position Description.docx

This is a permanent position based out of our Melbourne, Bendigo, Adelaide or Sydney offices.

We offer flexible work options that put our people first, working in a hybrid model with a minimum Head Office attendance requirement determined by your Leader which balances connection and collaboration in a rhythm that works for you.

What you’ll bring to the role

To thrive in this role, you are an accomplished risk professional with a passion for your field and a proactive, curious mindset. We are looking for:

• Deep Service Provider Risk Expertise: 5+ years in financial services, including 3+ years in a service provider risk or assurance role, with strong knowledge of risk frameworks and CPS230 compliance.
• Proven 2LOD & Assurance Skills: Demonstrated experience performing second-line assurance and reviews to assess and uplift the effectiveness of risk management frameworks.
• Influential Stakeholder Engagement: Exceptional communication and influencing skills, with a proven ability to build relationships, act as a trusted advisor, and drive change across all levels of the business.
• Analytical & Strategic Mindset: An inquisitive and data-driven approach, using analytics and judgment to identify thematic risks, solve complex problems, and drive continuous improvement.
• Proactive & Adaptable Self-Starter: A demonstrated ability to manage complex deliverables in a fast-paced environment, with the initiative to adapt to changing business needs and influence strategic outcomes.

So, why work for us?

Want big impact that matters? Here, you’ll know your work directly benefits the customers and communities we all serve.

You’ll also get access to a great range of benefits, including:

• Flexibility means different things for different people. Whether it’s hybrid work, flexible hours, a compressed work week, job-sharing or something different, our flexible work options are designed to put people first
• Health and wellbeing support, including discounted gym memberships, private health insurance options, and our Employee Assistance Program (EAP) for you and your immediate family members
• Opportunities to take your learning to the next level through our corporate university ‘BEN U’ or at an external provider of your choice

We believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury, or disability to equitably participate in the selection process.

Still in two minds?

Research suggests 60% of women and underrepresented groups might stop here, even after getting as far as drafting an application. We believe that diversity makes every team stronger, so even if you don’t tick every box we still want to see your application!

We’re making better, bigger. And we’ll get there with you.

Now’s the time to set your sights even higher – on the future you and the future career you deserve.